Help Article

How to Reset your Password

If you cannot access your account due to a forgotten password, it is easy to reset following these steps:

1. Go to emailonacid.com, and click on Login.

2. Click on Forgot Password.

3. Enter your email address associated with your Email on Acid account, and click Submit.

4. You will receive an email with a link, click Reset Password to be directed to the reset password page.

5. Type in your new password, then confirm the password.

6. Once you have successfully reset your password you will see a green success sign.

Note: We’ve updated our password requirements! Passwords must be at least 10 characters long. They must contain both capitals and lower-case letters, at least 1 number, and a special character will help to make your account more secure. They must not contain any part of your full name, company name or email.