Help Article
If you need to purchase additional seats (users) to your account, you can do so if you have a credit card on file.
1. Click on the Username on the top right of the page, and click People.
2. While on the People page, you will see the Add User button on the right side of the screen.
3. At the top of the Add User page, there is a banner that notifies you that you are either out of seats or tells you how many available seats you have left. You will then select Add Seats.
or
4. You can then select the number of seats you want to purchase. The cost of the additional seats will vary depending on your subscription level.
The additional seats will be billed in either monthly/annual terms, depending on how your subscription is set up. For example, if you pay for your subscription once per year, then you will be charged upfront for the additional seats for a year. If you pay for your subscription on monthly terms, then the additional seats will be billed monthly as well.
If you have any more questions regarding adding seats to your account, please reach out to helpdesk@emailonacid.com for support.
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