Email Development
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When testing emails, forwarding can be the bane of a designer’s existence. This is especially true if you’re working with a 3rd party and don’t have access to their sending service. Perhaps the email you so carefully coded is being forwarded around the office for “quality assurance.” Now you’re hearing about all of the broken buttons and unstyled links. This is because each email client puts its own unique code modifications on an email when forwarding it, instead of forwarding the code it originally received.
Forwarding emails can cause all kinds of wonky rendering issues. These issues are usually caused by the sending email client, but can be compounded by the one that receives the email as well. Check out the examples below to see what kind of havoc forwarding can wreak on your emails.
Take this stackable 3 column section from our free responsive template. This is how it should look.
When an Outlook.com user forwards it to Yahoo, it might come out missing all the images!
Or if an Outlook.com user forwards to Office 365, it can break all of the buttons.
Even worse, when a Gmail user forwards to Outlook 2007, it can mess up your carefully coded tables.
Take a look at how this section’s vertical alignment was altered by an Outlook 2013 user who forwarded to Gmail.
Avoid forwarding emails for testing or review, otherwise you’ll spend your time fixing issues that don’t really exist. Here are a few ways to share an email that don’t require forwarding.
Have you been bitten by the forwarding bugs? Let us know about your review process, and how you share emails, in the comments down below.
Try our tool free for 7 days and see what email testing can do for you.
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Author: Kyle Lapaglia
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